1. Introduction
Zan9a is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Tunisian Law n°2004-63 on the protection of personal data.
Zan9a, based in Sousse, Tunisia, is the data controller responsible for the processing of personal data collected through the website zan9a.tn.
By using our website and placing orders, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following personal information when you place an order:
- Full name: For order processing and delivery
- Phone number(s): To contact you regarding order confirmation and delivery
- Delivery address: Including governorate, delegation, locality, and additional details for accurate delivery
- Order details: Stickers ordered, quantities, and prices
- Additional notes: Any special instructions you provide
3. How We Use Your Information
Your personal data is used exclusively for:
- Processing your sticker orders
- Contacting you to confirm order details and arrange delivery
- Coordinating with our delivery partners
- Maintaining order records for accounting and legal purposes
- Improving our services and customer experience
4. Who Has Access to Your Data
We share your information only with:
- Our internal staff responsible for order processing
- Our delivery partners (only the information necessary for delivery)
- No third parties receive your data for marketing purposes
5. Data Storage and Retention
Your personal data is stored securely using industry-standard security measures. We retain your information for the duration necessary to fulfill orders and comply with legal accounting requirements.
We do not sell, rent, or share your personal information with third parties for commercial purposes.
6. Your Rights
Under Tunisian Law n°2004-63, you have the right to access, modify, or request deletion of your personal data. You may also object to the processing of your data. To exercise these rights, please contact us using the information provided in the Contact section below.
7. Cookies and Tracking
Our website uses cookies and tracking technologies to:
- Improve user experience and website functionality
- Analyze website traffic and user behavior (Google Analytics)
- Monitor website performance
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us:
Contact methods:
- Instagram: @zan9a.stickers
- Facebook: Zan9a Stickers
- Email: zan9a.stickers@gmail.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.